Privacy Policy
Last updated: January 1, 2026
1. Introduction
FixFinder ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and postal address
- Information about your home service needs and projects
- Payment information (processed by secure third-party providers)
- Communications with service professionals through our platform
- Reviews and feedback you provide
We also automatically collect certain information, including:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Connect you with service professionals in your area
- Process and manage your service requests
- Communicate with you about your projects and our services
- Improve and personalize your experience
- Send marketing communications (with your consent)
- Protect against fraud and ensure platform safety
- Comply with legal obligations
4. Information Sharing
We share your information with service professionals to facilitate your projects. We may also share information with:
- Service providers who assist in operating our platform
- Analytics partners to improve our services
- Legal authorities when required by law
- Business partners with your explicit consent
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate information
- Delete your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hello@fixfinder.com
Phone: 1-800-FIX-FIND